Continuing Education → Globe Advisor

Client Management (LCIFGA001)


Description
1.0 IIROC: Professional Development
1.0 MFDA: Professional Development (7780)
1.0 Alberta Accreditation Committee: 1.0 Life or A&S (55275)
1.0 Financial Services Regulatory Authority of Ontario: Life or A&S
1.0 Insurance Council of British Columbia: Life or A&S
1.0 Insurance Council of Manitoba: 1.0 Life or A&S (36254)
1.0 Insurance Councils of Saskatchewan: Life or A&S
1.0 CPA: 1.0 Verifiable CPD
1.0 CFA: 1.0 Professional Learning
1.0 FP Canada: Practice Management (7780)
1.0 Advocis: Structured Learning

At the heart of every financial professional’s practice is the client. How you manage the client and the client’s expectations underscores the success of a professional’s career. In this 9-part mini-series we explore helpful insights to help professionals better manage their clients.

The course concludes with a final test. A passing grade of at least 60% is required.



Note:
This CE activity has been approved by FP Canada as meeting the minimum requirements for CE Approval as outlined within the FP Canada Continuing Education Guidelines. The views and opinions expressed in this presentation are those of the presenter / content author and do not necessarily reflect the views of FP Canada.

CE Credits: 1.0 CE Credit Type: Professional Development

Content
  • Bringing clients’ children on board is not without challenges
  • For investors, too much information can be a dangerous thing
  • Ending relationships with clients must be done with tact
  • How advisors can lead successful family meetings
  • How parents can help their children financially – without hurting themselves
  • How ‘asset rich, cash poor’ investors can manage this crisis
  • Trust is crucial in helping investors overcome fear of advisors
  • Get ahead of clients’ scary year-end statements
  • ‘Engagement’ is necessary for advisors to maintain client loyalty
  • Can we get your feedback?
  • Globe Advisor Survey
  • Final Quiz
  • Client Management (Globe Advisor) Final Quiz
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever